Booking Terms and Conditions
These terms and conditions apply to bookings made by private individuals at Villa Vimmerby. Terms relating to bookings, cancellations, and amendments for group reservations are provided separately by our customer service team when a group booking is made.
CONFIRMATION OF TERMS
A booking becomes binding once the customer designated as the contact person has paid for the accommodation and has received a booking confirmation by email from Villa Vimmerby (hereinafter referred to as "the Seller").
Bookings can be made online via www.villavimmerby.se or directly through Villa Vimmerby's customer service.
CANCELLATION POLICY
The contact person has the right to cancel the booking free of charge up until 3:00 PM, 10 days prior to the arrival date. After this deadline, no refund will be issued.
This means that if the booking is cancelled or amended after 3:00 PM, 10 days before arrival, the full booking amount will be charged. In the event of a no-show or early departure, the total booking cost will also be charged.
Cancellations and booking amendments must be made via www.villavimmerby.se or by telephone on +46 (0)492 490 777.
If the price of the rebooked accommodation is higher than the original booking, the contact person is responsible for paying the difference.
ROOM OCCUPANCY AND CHECK-OUT
Hotel guests may not admit unauthorised visitors to the hotel's premises.
Check-in is available from 3:00 PM. Check-out must take place no later than 11:00 AM on the day of departure.
The Seller accepts no responsibility for items left behind in guest rooms or public areas of the property. Guests are advised to ensure that room and hotel doors are properly locked whenever leaving the premises.
AGE REQUIREMENTS
The contact person must be at least 18 years of age.
Guests under the age of 18 may stay at the hotel provided that at least one adult is staying in the same room.
HOUSE RULES
Guests are required to comply with the hotel's house rules throughout their stay. The house rules are available on Villa Vimmerby's website at www.villavimmerby.se and on information boards throughout the property.
Guests must not behave in a manner that disturbs other guests or nearby residents. Guests who cause disturbance or otherwise fail to fulfil their obligations under these terms may be required to leave the property.
If any guest occupying a room is asked to leave due to disruptive behaviour or failure to comply with these terms, the contact person will not be entitled to any refund or compensation.
Smoking is strictly prohibited in guest rooms and all indoor areas of the property and may trigger automatic fire alarms. Anyone who causes a fire alarm due to smoking will be liable for all associated alarm, service, and cleaning costs.
Pets are not permitted at the property. Guests who bring animals onto the premises will be liable for any additional service, administration, or cleaning costs incurred as a result.
Any alarm charges or other costs arising from breaches of the house rules or accidental alarm activations shall be paid in full by the person responsible, and ultimately by the contact person.
LIABILITY OF THE ACCOMMODATION PROVIDER
The person occupying the room shall be fully responsible for any damage caused by them and for any costs incurred by the hotel or third parties as a result of their actions or breaches of these terms.
If the individual responsible for the damage or cost cannot be identified, or if compensation cannot be recovered from that individual, the contact person will be invoiced for such costs.
If there are any issues gaining access to the accommodation, or if the guest discovers defects or shortcomings relating to the accommodation, furnishings, or condition of the room, the guest must notify the Seller immediately upon discovery so that the issue can be rectified.
Such notification should be made by calling Villa Vimmerby's main telephone number, which is displayed on the property.
The Seller is not obliged to provide compensation for defects or shortcomings that have not been reported in an appropriate manner during the guest's stay.
ROOM CLEANING
Final cleaning is included in the rental price.
Guests are responsible for washing any dishes used during their stay. If unwashed dishes are found after check-out, the Seller reserves the right to charge the contact person a cleaning fee of SEK 500.
If you believe your room has not been cleaned properly upon arrival, please notify us at check-in.
CUSTOMER PERSONAL DATA
We process all personal data in accordance with applicable data protection legislation.
When making a booking, you will be asked to provide certain information, including your name, address, email address, and telephone number.
We believe it is important that you understand how we use this information and why we require it. Further details can be found in our Privacy Policy on our website.
THE SELLER'S RESPONSIBILITY
If the Seller is unable to provide the booked accommodation, the contact person is entitled to a full refund of the booking fee.
The Seller will notify the contact person without undue delay of any changes affecting the booking. The Seller reserves the right to make changes where necessary.
If the booked accommodation differs materially from the information provided at the time of booking, the guest may be entitled to an appropriate reduction in the accommodation cost or, if the accommodation is deemed uninhabitable, a full refund.
Information provided by guests is used solely within Villa Vimmerby. We guarantee that your personal information will not be sold or disclosed to third parties.
You have the right to request access to any personal data we hold about you. If the information is incorrect, incomplete, or no longer relevant, you have the right to request that it be corrected or deleted.
Villa Vimmerby
25.07.2026